Software Engineering, Digital Health Solution and ICT Infrastructure

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MiQ IT Solutions

Software engineering and ICT infrastructure

Software built around you, on a network that stays up

Alongside our health systems, we design business software and install the networks, servers and security systems organisations depend on.

Software engineering

Tailor-made software

When an off-the-shelf package does not fit, we design and build a system around the way your business works, from the first workshop to go-live and support.

  • Management systems for service businesses, membership organisations and churches
  • Web applications that install on phones, with no app store needed
  • Mobile money and card payments, SMS and customer notifications
  • Integrations with third-party services, APIs and equipment
  • Hosting on your own server or ours
  • Training for your staff and ongoing support
Discuss your requirements

Example

Pro-Wash 24/7 laundry management

A complete platform for a 24-hour laundry business in Accra, running across its Adjiringanor and Spintex branches, with a customer app that installs on any phone.

  • Self-service washers and dryers, with free machines shown live by size
  • Wash and fold, and ironing, with drop-off and collection
  • Weight-band pricing for drop-off services
  • Loyalty tiers, rewards to redeem and bring-a-friend referrals
  • Sign-in with a one-time SMS code, or email for international numbers
  • Mobile money and card payments, wallet top-ups and SMS marketing
  • Machine integration: washers and dryers started from the app through RS-485 (Modbus) shop controllers, now being commissioned
Pro-Wash customer home screen with loyalty points, start a wash, ironing and wash and fold options, and free machines at the branch
Customer home: points, services and free machines
Pro-Wash rewards screen showing a Silver tier, points balance and rewards to redeem
Loyalty tiers and rewards to redeem
Pro-Wash drop-off and collect screen with service options and weight-band prices
Drop-off services with weight-band pricing

Back office

Everything the owner and staff need to run the business

Behind the customer app sits a full management system, configured from its own settings screens without any code changes.

  • Live trading dashboard
  • Machines, QR labels and pricing
  • Ironing and counter sales
  • Shifts and on-duty sign-in
  • Accounts, expenses and reports
  • Inventory, purchasing and suppliers
  • Detergent usage and assets
  • Branches and staff transfers
  • Employees, roster and attendance
  • Payroll, leave and staff loans
  • Tasks, performance and courses
  • SMS, WhatsApp and push notifications
  • Loyalty and wallet settings
  • Access control and audit trail
Pro-Wash admin dashboard with revenue today and this month, machines running and machines needing attention
Pro-Wash machines and pricing screen listing washers by branch with status, activation method and QR label actions

Point of sale, stock and accounts

Odyssey Business Management System

Every sale updates stock immediately, at every till and branch.

Built for retailers, wholesalers and merchants with one shop or many branches and warehouses, and branded for each business.

  • Fast checkout with barcode or camera scanning, product categories and held sales
  • Opening cash, expected cash in the drawer and end-of-day close
  • Multiple branches, each with its own phone, address and till
  • New branches that start empty or mirror an existing branch's stock
  • Any number of warehouses per branch, with warehouse stock sellable from that branch's till and collected from the warehouse
  • Store requests and stock transfers between branches and warehouses
  • Purchase orders with approval and receiving
  • Returns, waybills and pickup verification
  • Customers, expenses and SMS messaging
  • Year-to-date revenue, expenses and net profit after cost of goods sold
  • Installable as an app on desktop and phone
Request a demonstration
Odyssey Business Management System selling screen with barcode scanner, product categories, the current sale and the cash drawer summary
Odyssey Business Management System dashboard with sales today, store requests, purchase orders to approve and receive, and expenses
The daily summary for each branch
Branded sign-in screen for a building materials merchant with three branches
Each business gets its own branded sign-in
Branches settings: each branch with its item list, number of warehouses, floor units and active status
Branches, each with its own item list and warehouses
Warehouses and branches settings: each warehouse assigned to a branch with its location, units in stock and active status
Warehouses assigned to branches, with stock at each location

The Odyssey Business Management System is in use at

  • Beysco Trading EnterpriseBuilding materials, KumasiLive
  • Adinkra Agro ChemicalAgro-chemicals, Ananfo ZongoLive
  • Hylet Collections and Gift ShopClothing and gifts, SantasiLive
  • Welkam My BabyBaby productsLive
  • Tillymarkus Mobile Money and CosmeticsAprade-MesuomLive

Software engineering

Transport management

For haulage companies running their own fleets.

  • Live GPS tracking on Google Maps
  • Job assignment to vehicles and drivers
  • Proof of delivery captured on the driver's phone
  • Articulated and rigid vehicles in one fleet register
  • Company-issued driver phones with location that stays on during trips
Talk to us about your fleet
Fleet map with trucks on the road and a list of today's jobs

ICT infrastructure

Networking and structured cabling

Neat, labelled cabling into a properly built cabinet, with the switching, wireless and power backup to keep it running.

  • CAT6 structured cabling and patch panels
  • Server and network cabinets
  • PoE switches, routers and Wi-Fi
  • Outdoor wireless links between buildings
  • UPS power backup
  • Satellite internet, including Starlink
Network cabinet with neatly dressed blue patch cables
Floor-standing network cabinet with switches and a router

ICT infrastructure

CCTV and security

High-definition IP cameras for homes, shops, offices and health facilities, recorded around the clock and viewable from your phone.

  • HD IP cameras for indoor and outdoor use
  • Network video recorders from 4 to 32 channels
  • Remote viewing on phone and computer
  • Professional installation, maintenance and support
Book a site survey
Ceiling-mounted CCTV camera

Creative services

Graphic design and branding

A brand that looks as professional as the work you do, used consistently on everything from your sign to your software.

  • Logo design and brand identity
  • Brand guidelines: colours, typefaces and logo use
  • Letterheads, business cards, receipts and invoices
  • Flyers, brochures, banners and signage
  • Social media graphics and marketing materials
  • Product and company profiles, proposals and presentations
  • Branded sign-in screens, apps and websites
Discuss your brand

Tell us what you need to run better.

We will visit, study how you work today and propose a system that fits.

Send an enquiry