Software Engineering, Digital Health Solution and ICT Infrastructure

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MiQ IT Solutions

Digital health

Hospital and laboratory systems built for Africa's health facilities

Our own systems, designed around the way health facilities in Ghana and across Africa really work, from NHIS claims to Ghana Health Service returns, with English, French and Portuguese interfaces for facilities beyond Ghana.

Hospital information management system

HIMS-Odyssey

Every department on one patient record.

A patient registered at the front desk moves through vitals, consultation, the laboratory, imaging and the dispensary without a paper folder following them, and every charge lands on the same bill. The live dashboard shows how many patients are waiting at each point of care, so managers can see where the day is backing up while it is still happening.

HIMS-Odyssey dashboard showing registrations, outpatient visits, revenue, inpatients, laboratory and pharmacy queues and unpaid bills

Clinical

  • Registration and patient records
  • Service check-in
  • Vitals taking
  • Doctor's console
  • E-Folder
  • Discharge summaries

Inpatient and emergency

  • Inpatient wards
  • Nurses' station
  • Emergency department
  • Mortuary

Pharmacy and laboratory

  • Pharmacy
  • Laboratory
  • Radiology
  • Blood bank
  • Dressing room
  • Injection room

Theatre and critical care

  • Theatre and surgery
  • Anaesthesia
  • ICU and HDU
  • Dialysis

Specialist clinics

  • ART clinic
  • Dental
  • ENT
  • Physiotherapy
  • Nutrition and dietetics

Billing and finance

  • Billing and payment
  • NHIS claims and NHIA verification
  • Corporate accounts
  • Estimates and refund approvals
  • Finance module

HR and administration

  • HR management and payroll
  • Staff management
  • Expenses, assets and budgets
  • Purchase approvals and approvals hub
  • SMS messaging
  • Audit log

Reporting and system

  • Disease intelligence and surveillance
  • MIS reports
  • Ghana Health Service and Ministry of Health returns
  • System setup and licensing
  • File management

Disease intelligence and surveillance

See what is happening in your catchment area

Real-time epidemiological monitoring flags WHO and Ghana Health Service notifiable diseases, tracks fever and influenza-like illness, and shows the top diagnoses and patient demographics for any period.

HIMS-Odyssey disease intelligence and surveillance screen with notifiable disease flags, top diagnoses and patient demographics

Built for NHIS

NHIA membership verification and claims prepared from the same record as treatment, so what was done and what is claimed always agree.

Works offline

Installed on a server at your premises and installable as an app, so departments keep working on the local network even when the internet is down.

A 360° view of every patient

Visits, results, prescriptions, admissions and bills for each patient sit in one electronic folder.

HIMS-Odyssey is in daily use at

  • Samanis Kumasi HospitalKumasiLive
  • Paradise Neurocare and Specialist HospitalKumasiLive
  • All Ages Specialist HospitalKumasiLive
  • Sacred Heart Health CentreBepoase, Ashanti RegionLive

For third-party hospital management systems

Odyssey health data middleware

Hospitals, satellite clinics and the software they already use, linked into one network.

The middleware works alongside your existing hospital management system rather than replacing it. It exchanges data through secure APIs, never connects directly to the host system's database, and gives leadership a Medical Director's Portal covering every facility.

  • One patient number across headquarters and every linked facility, with no duplicates
  • Laboratory, radiology and other requests sent from one facility to another, with payment at the designated facility and results returned
  • Disease intelligence with outbreak status by region and alert, epidemic and pandemic levels
  • Statutory returns and management reports built from data across all facilities
  • A patient portal, My Health Folder, so patients can see their own records from every facility
  • Installable as an app on desktop and phone
Discuss linking your facilities
Medical Director's Portal showing disease intelligence and surveillance, with notifiable disease alerts and outbreak status by region

Clinical and operational

  • Patients by sponsor
  • Consultation and vitals reports
  • Doctors' productivity
  • Patient diagnoses
  • Facility comparison
  • Attendance by clinic
  • Referrals and emergency attendances
  • Clinical alerts register

Statutory returns

  • MIS reports
  • OPD morbidity by age and sex
  • Out-patients statement
  • In-patients death statement
  • Malaria report
  • Morbidity and mortality returns (IPD)
  • Monthly returns on surgical operations

Inpatient

  • Admissions register
  • Current inpatients and bed state
  • Ward statistics
  • Discharge summaries
  • Ward observations and nursing activity
  • Ward log and handover

Laboratory, imaging and pharmacy

  • Laboratory tests and turnaround
  • Laboratory positivity rates
  • Abnormal laboratory results
  • Radiology report
  • Drug utilisation
  • Prescriptions and dispensing log

Finance

  • Daily collections and cashier reports
  • Revenue by service category
  • Billing by sponsor
  • NHIS claims summary
  • Waivers, exemptions and refunds
  • Drug, service and fee revenue

Sponsor and scheme

  • Attendance by beneficiary category
  • Personnel by unit and rank
  • Dependants register
  • Scheme billing summary
  • Eligibility exceptions

Service exchange

  • External requests register
  • External services by facility
  • Inter-facility settlement

Administration

  • Staffing summary
  • Data synchronisation status

Patient portal

My Health Folder: patients carry their records with them

Patients and their registered dependants sign in with their patient number and a one-time code sent by SMS, with the Ghana Card number as an optional extra check. They see their own records from every linked facility, on any phone.

  • Visits, admissions, vital signs and imaging
  • Results, shown once the laboratory has verified them
  • Current and past medicines
  • Bills and cover, family members and a downloadable summary
  • A folder card with a QR code or share code that opens the folder for one visit and expires after four hours
  • A privacy log of every time the folder was opened, with emergency access recorded and reviewed by the Medical Director
Patient portal on three phones: test results, the home screen with patient number and menu, and a folder card with QR code and share code

Laboratory information management system

Odyssey LIMS

Every result signed and traceable.

Odyssey LIMS runs the bench end to end: specimen registration, worklists, analyzer interfacing, microbiology culture and sensitivity, verification and release, with NHIS claims and reagent stock built in. The dashboard shows what is waiting to be collected, on the bench, awaiting sign-off and ready to release.

Odyssey LIMS dashboard with specimen status, daily totals, ageing work, bench readiness and disease surveillance

HL7 and ASTM analyzers

Results flow straight from connected analyzers, with unmapped analyzer codes flagged before they cause errors.

Two-step verification

Results are checked and signed off before release, and every action is kept in a full audit trail.

Bench readiness

Reagents at reorder level, expiring soon or past expiry are flagged, because results run on expired reagents are not defensible.

Specimens and results

  • Registration and service check-in
  • Specimen accession
  • Laboratory worklists
  • Culture and sensitivity
  • Verification and release
  • Radiology

Quality and surveillance

  • Turnaround monitoring
  • Ageing work over 24 hours
  • Abnormal and critical results
  • Cumulative antibiogram
  • Disease surveillance from laboratory-confirmed positives

Billing and finance

  • Billing and payment
  • NHIS claims
  • Corporate accounts
  • Estimates and refund approvals
  • Finance module

Stock, staff and scheduling

  • Reagent stock, stores and requisitions
  • Purchase approval
  • Appointments and referrals
  • HR, payroll and staff
  • Assets, budgets and expenses
  • SMS messaging and audit log

Laboratory equipment integration

Analyzer integration

Results go from the machine to the patient record automatically.

Our integration application handles each instrument's communication protocol, matches every result to the right request and posts it to the host system, removing transcription errors and saving bench time.

AnalyzerMiQ integrationPatient record

AKSOFT integration sites

  • Police Hospital, Accra
  • Aniniwah Medical Centre, Kumasi
  • SDA Hospital, Kofi Krome, Western North Region
  • Bekwai Municipal Hospital, Ashanti Region
  • SDA Hospital, Dominase, Kumasi
  • Gary Marvin Memorial Hospital, Kumasi
  • SDA Polyclinic, Nobewam
  1. LHIMS, nationwide

    Integrated laboratory analyzers with LHIMS (Lightwave Health Information Management System), developed by Lightwave E-Healthcare Solutions on behalf of the Ministry of Health, at more than 300 hospitals, polyclinics and health centres across Ghana. See every facility.

  2. AKSOFT Hospital Management System

    Integrating laboratory equipment with AKSOFT for its developer, Aktech Computer Systems, Kumasi, at seven hospitals and clinics.

  3. HIMS-Odyssey and Odyssey LIMS

    The same integration is built into our own systems.

Tell us what you need to run better.

We will visit, study how you work today and propose a system that fits.